Professional Focus + Google IT Support Certificate
Description and Outcomes
Developed in partnership with Google, the Professional Focus + Google IT Support Certificate program is a unique opportunity for you to earn the Google IT Support Career Certificate with the advantage of Purdue Global faculty and support and earn a Purdue Global micro-credential in a focus area at the same time.
The Google IT Support Certificate is designed to prepare learners for entry-level roles in project management. Examples of job opportunities include: database administrator, IT specialist, tech support specialist, systems analyst, network engineer, help desk technician, IT support specialist, IT technician, computer user specialist, and IT assistant.
Qualified credits earned in fulfillment of this certificate program may be transferable to certain Purdue Global degree programs.
In addition to the core Google IT Support Career Certificate courses, you will choose from select micro-credentials to allow you to personalize your program to your individual career interests. A micro-credential is a course or grouping of courses that represents a focused skill or area of knowledge.
The Professional Focus + Google IT Support Certificate program consists of a minimum of 46 quarter credit hours. Upon successful completion of the program, you will be awarded a certificate.
- Foundational Concepts: Learn about different areas of IT, like computer hardware, the internet, computer software, troubleshooting, and customer service. Specific content areas include troubleshooting and customer care, networking, operating systems, system administration, and security.
- Synthesis: Recommend a required help desk personnel training program using IT support skills.
General Education Literacies and Professional Competencies
In addition to the discipline-specific outcomes, general education literacies and professional competencies are integrated throughout your academic program. You can review the general education literacies and professional competencies associated with your academic program in the General Education and Professional Competency Requirements section of this Catalog.
For program availability, please refer to the U.S. State and Other Approvals section and Program Availability Information.
Upon enrollment in the Professional Focus + Google IT Support Certificate, you are required to select a micro-credential.
If you have completed the Google IT Support Career Certificate and provide evidence of such to the Office of the Registrar prior to the first day of your first term, you will receive credit for IN220 Help Desk Support I, IN221 Help Desk Support II, and IN222 Help Desk Support III.
If you have not fully completed the Google IT Support Career Certificate, you will take IN220 Help Desk Support I, IN221 Help Desk Support II, and IN222 Help Desk Support III as part of your program. By enrolling in this program to take these courses, you consent to allow Purdue Global to share such information about you as will permit Google to consider and award this certificate.
- The IN220 Help Desk Support I, IN221 Help Desk Support II, and IN222 Help Desk Support III course series must be taken in sequence.
- Purdue Global will notify Google once you successfully complete the IN220 Help Desk Support I, IN221 Help Desk Support II, and IN222 Help Desk Support III course series, whereupon Google will consider the award of their Google IT Support Career Certificate. The Google IT Support Career Certificate, if awarded, will be issued directly by Google.
- You may not use transfer credit to replace the IT Support in Action course. This requirement must be completed at Purdue Global.
Certification, State Board, and National Board Exams
Certain state certification and licensure boards have specific educational requirements for programs to lead to a license or certification that is a precondition for employment in a recognized occupation. Prospective and current students must review Purdue Global’s State Licensure and Certifications site to view program and state-specific licensure information.
Unless otherwise specified, Purdue Global's programs are not designed to meet any specific state’s licensure or certification requirements. Licensure-track programs may limit enrollment to students in certain states; please see Purdue Global’s Program Availability Information to determine enrollment eligibility.
You are responsible for understanding the requirements of optional certification exams. Such requirements may change during the course of your program. You are not automatically certified in any way upon program completion. Although certain programs are designed to prepare you to take various optional certification exams, Purdue Global cannot guarantee you will be eligible to take these exams or become certified. Your eligibility may depend on your work experience, completion of education and/or degree requirements, not having a criminal record, and meeting other certification requirements.