Appeals

For Satisfactory Academic Progress (SAP) appeals, refer to the Satisfactory Academic Progress Standards.

Grade Appeals

Grades on Assessments of Skills and Knowledge (ASKs) are final and do not qualify for the grade appeal process.

If you believe your grade on an assignment or course is unfair, is the result of a departure from the established grading policy, or is a clear mistake by Purdue Global Law School, follow these steps first: 

1. Review the course’s grading rubrics and late policies, as these will often resolve confusion over how a grade was calculated.
2. Discuss the issue with your instructor within 10 days of receiving the grade. Provide your instructor with a clear explanation of why you believe the grade is inaccurate.

If these steps have not resolved the dispute and you wish to pursue an appeal of the instructor’s decision, you must submit the Academic Appeal form on PG Campus to the Office of the Provost no later than 10 days after the end of the term in which you received the grade. Your appeal form should include a thorough explanation of why you believe your grade is inaccurate and any relevant documentation. The Academic Appeals Committee composed of faculty and academic administrators will review your case. Please allow up to three weeks from when your appeal was accepted to be notified of the Committee’s decision.

If you disagree with the Academic Appeals Committee's decision, you may send a written letter of appeal to the Office of the Provost within 10 days of receiving the Committee's decision. The Office of the Provost will review the material presented and make a final ruling.

Academic Dishonesty Appeals

To dispute an academic dishonesty charge, you should first discuss the charge with your instructor within 10 days of the charge, providing a thorough explanation and evidence of why you believe the charge to be inaccurate. 

If the dispute is still unresolved and you wish to pursue an appeal of the academic dishonesty charge, you must submit the Academic Appeal form on PG Campus to the Office of the Provost within 10 days of the charge. Your appeal form should include an explanation and evidence to support your dispute. The Academic Appeals Committee composed of faculty and academic administrators will meet to review your case. 

In addition to your written appeal, you may request an oral hearing with the Academic Appeals Committee. 

You will be notified in writing of the Committee's decision within 5 business days after the meeting (or live hearing, if requested). 

If you disagree with the Academic Appeals Committee's decision, you may send a written letter of appeal to the Office of the Provost within 10 days of receiving the Committee's decision. The Office of the Provost will review the material presented and make a final ruling.

Code of Conduct Appeals

To dispute a Code of Student Conduct violation, you may submit a code of conduct appeal. The appeal must include new evidence that was not provided during the original investigation and a thorough explanation of your dispute. The appeal must be sent in writing with any documented evidence as appropriate to the Office of Student Relations at studentrelations@purdueglobal.edu within 10 business days of receiving notification of the disciplinary action. With your appeal submission you may request a hearing before a panel of disinterested members of the faculty and/or administration in a disciplinary proceeding. Your additional evidence will be reviewed and further investigated if necessary. You will be notified in writing of the results. The appeal decision is final.

Grievances and Problem Resolution

If you have a grievance, follow the steps below to seek a resolution:

1. Discuss your issue with the appropriate instructor, staff member, or administrative manager. Many questions or concerns that you have can be resolved simply through discussion. 
2. If you are not satisfied with the outcome of the discussion, you can request your complaint be filed with an ombudsperson, dean, or department-designated resolution person.
3. If you remain unsatisfied or the complaint remains unresolved, you can file a grievance with the University's Office of Student Relations. The Office of Student Relations will serve as an impartial entity that is not directly involved in the issues of the complaint. 
   • Grievance forms may only be obtained from an ombudsperson, dean, or department-designated resolution person. Your grievance form should be emailed to studentrelations@purdueglobal.edu.
   • A Student Relations representative will review all material pertinent to the case and will notify you of the outcome of the investigation in writing. You will likely receive the decision within 5 business days, though some cases require additional time to complete the investigation. All decisions made by Student Relations are final.

Retaliation against any student using this complaint process is strictly prohibited. A complaint of retaliation will be promptly investigated, will constitute separate charges, and will be handled in the same manner as discrimination and other grievance complaints.